Terms & Conditions
Effective Date: January 21, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Arbe Wireless Solutions Corp website and any services, deliverables, software, AI automation, AI agents, AI integrations, AI consulting, AI development, and related offerings (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.
1) Who we are
Arbe Wireless Solutions Corp (“Arbe”, “we”, “us”) provides AI-native software engineering and AI automation services, including AI workflows, AI agent systems, AI integrations, and supporting advisory services.
2) Eligibility and authority
- You must be at least 18 years old to use the Services.
- If you use the Services on behalf of an entity, you represent you have authority to bind that entity to these Terms.
3) Scope of Services
Services may include discovery, architecture, implementation, testing, deployment support, training, monitoring, and ongoing improvements. Specific scope, timelines, deliverables, and fees may be detailed in a proposal, statement of work, order form, or similar written agreement (“SOW”). If there is a conflict between a SOW and these Terms, the SOW controls for that project.
4) AI limitations and responsible use
- AI outputs can be probabilistic, incomplete, or inaccurate. You are responsible for validating outcomes before relying on them.
- AI systems may require “human-in-the-loop” review depending on use case, risk, and your internal policies.
- You agree not to use the Services to develop, deploy, or enable unlawful, deceptive, discriminatory, or harmful activity.
5) Client responsibilities
- Provide accurate information, access, credentials, and timely feedback necessary to deliver the Services.
- Ensure you have rights and permissions for any data, content, or systems you provide or request us to access.
- Maintain your own backups and business continuity plans for your environments.
6) Data access, privacy, and confidentiality
We handle data in accordance with our Privacy Policy and any confidentiality obligations in a SOW or NDA. You acknowledge that AI automation and AI integrations may require access to third-party platforms (e.g., CRMs, email, messaging, or databases). You are responsible for ensuring your use of those platforms complies with their terms.
7) Security and acceptable use
- You must not attempt to bypass security controls, probe vulnerabilities, or disrupt Services.
- You must not upload or transmit malware, exploit code, or content that violates applicable law.
- We may suspend access if we reasonably believe use is harmful, unlawful, or risks security.
8) Intellectual property
- Our IP: We retain all rights in our pre-existing materials, templates, libraries, methodologies, and know-how.
- Client IP: You retain all rights in your pre-existing data, systems, and materials.
- Project deliverables: Ownership and licensing terms for deliverables are defined in the SOW. Unless otherwise stated, deliverables are licensed for your internal business use upon full payment.
9) Third-party services
Some Services depend on third-party providers (cloud hosting, APIs, AI models, email/SMS platforms, analytics, payment processors). We are not responsible for third-party outages, policy changes, or service limitations. Third-party fees may apply.
10) Fees, invoicing, and payment
- Fees and payment terms are defined in the SOW or invoice.
- Late payments may result in paused work and may accrue fees as permitted by law.
- Unless required otherwise by law or in writing, fees are non-refundable once Services are rendered.
11) Change requests
Requests outside agreed scope may require a change order and additional fees. We will communicate impacts before proceeding.
12) Warranties and disclaimers
We provide Services using commercially reasonable care. Except as expressly stated in writing, the Services are provided “AS IS” and “AS AVAILABLE.” We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that AI outputs will be error-free, unbiased, or suitable for any specific decision without human review.
13) Limitation of liability
To the maximum extent permitted by law, Arbe will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunities. Our total liability for any claim related to the Services will not exceed the total fees paid to Arbe for the specific project giving rise to the claim in the 3 months preceding the event.
14) Indemnification
- You agree to indemnify and hold Arbe harmless from claims arising out of your data, your systems, your instructions, or your misuse of the Services.
- Arbe will defend claims that our deliverables (as provided by us) infringe a third party’s IP, subject to your prompt notice and cooperation.
15) Termination
Either party may terminate a project as described in the SOW. Upon termination, you will pay for work performed and authorized expenses incurred up to the termination date. Sections intended to survive (IP, confidentiality, disclaimers, limitation of liability) survive termination.
16) Compliance
You agree to comply with all applicable laws and regulations, including those related to privacy, consumer protection, advertising, and AI use. We do not provide legal, tax, or medical advice unless explicitly agreed in writing.
17) Communications
By submitting a contact request, you authorize us to respond by email and, if provided, other channels. We do not sell contact data.
18) Governing law
These Terms are governed by applicable law of the jurisdiction where Arbe is established, unless otherwise required by law.
19) Changes to these Terms
We may update these Terms from time to time. The “Effective Date” will reflect changes. Continued use of the Services means you accept the updated Terms.
20) Contact
For questions about these Terms, contact: cquinonez@arbewireless.com